The report displays agents scores last 10 sessions.
To view the report, click Reports tab in the menu bar, select Report>Agent Level Report>Agent Last 10 Report.
Reports Homepage

Screen Elements
|
Description |
---|---|
Client Name |
Select the Client Name from dropdown list. |
Program Name |
Program Names are displayed as per the client name selected. Select the Program name from the dropdown list. |
Last Evaluation |
Select the last Evaluation. |
Location |
Select the location name. |
Agent |
Enter the initial characters of the agent’s name and select the name from the dropdown list displayed. Note: If the agent name is not selected, it displays the reports for all the agents. |
Supervisor Name |
Enter the initial characters of the supervisor’s name and select the name from the dropdown list displayed. |
Partner |
Select the partner. |
Hidden Screen Element |
|
---|---|
Evaluator Role |
Click To select a role, click |
Enter the search criteria, and click .
Toolbar
Click to expand or collapse the sections on screens.

Video