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Tips and Tricks

How can I register myself on ICE?

To register yourself follow the steps given below:

  1. Go to the http://www.enterice.com/ website.
  2. Click on Login link at the top of the website.

Can I share documents and files through chat feature?

Yes. A QEvalPro chat feature allows users to exchange files and documents through the mode of attachment feature. 

Can I send a message to multiple users at the same time?

No. A QEvalPro chat feature allows a user to select multiple users from the list but permits to send messages to one user at a time. 

Can all the clients in QEvalPro have the chat feature enabled?

No. A client in QEvalPro can only have chat feature if the same has been enabled by QEvalPro admin. 

Can a user view my message if I am replying to some other user in chat feature?

Except for an agent, every user role will have two chat modes on their consoles. These include a Private mode and a general reply mode. A user can use a private mode tab to establish a private conversation for evaluation with other user, thus shielding off other users to view their messages. Similarly, a user can use a reply mode to send the messages, which could be viewed by all the other users. 

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