In this podcast, Etech’s Chief Operations Officer, Kaylene Eckels discusses the most important characteristics of servant leaders. Employee engagement plays an integral role in productivity levels at every company. When servant leaders play an active role in encouraging a culture where team members hold themselves and colleagues accountable for high-performance standards, the results can be […]

Customers are only looking for a consistent, effective, and personalized experience. Studies have shown that 86% of buyers will pay more for a better customer experience, but is it possible to consistently deliver a Remarkable Customer Experience?

Here is a Special Edition of the Leading from the Front podcast featuring Etech's President & CEO, Matt Rocco Sr.. He has shared some amazing Wellbeing Leadership Suggestions to Fight with COVID 2019. The recent pandemic is causing a lot of chaos and economic disruption for organizations across America and the world. Hear the message he offered to help face this challenge through these principles: 1) Lead with facts, not fear 2) Surface and dispel rumors 3) Don’t forget about the human connection 4) Focus on self-care 5) Make plans for recovery.

Listen to Etech's, COO, Kaylene Eckels, as she describes the importance of 'playing your position' on the team and how she grew into her present executive role of a 3000 person multi-national company. She sets BIG GOALS! Hear how she does this with the company vision – To make a remarkable difference for each other, our customers, and within our communities.