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	<title>How to ensure Data Privacy and Data Security in the Contact Center?</title>
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	<description><![CDATA[In this podcast, Etech’s Chief Security Officer, Ronnie Mize explains how to ensure Data Privacy and Data Security in the Contact Center. Securing your customer’s data is important for many reasons: Your business depends on it and if your organization doesn’t take the necessary steps to protect customer data, you’ll be vulnerable to data security [&#8230;]]]></description>
	<itunes:subtitle><![CDATA[In this podcast, Etech’s Chief Security Officer, Ronnie Mize explains how to ensure Data Privacy and Data Security in the Contact Center. Securing your customer’s data is important for many reasons: Your business depends on it and if your organization do]]></itunes:subtitle>
	<content:encoded><![CDATA[In this podcast, Etech’s Chief Security Officer, Ronnie Mize explains how to ensure Data Privacy and Data Security in the Contact Center. Securing your customer’s data is important for many reasons: Your business depends on it and if your organization doesn’t take the necessary steps to protect customer data, you’ll be vulnerable to data security [&#8230;]]]></content:encoded>
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	<title>Wellbeing Leadership Suggestions &#8211; Leading from the Front Podcast</title>
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	<description><![CDATA[Here is a Special Edition of the Leading from the Front podcast featuring Etech's President & CEO, Matt Rocco Sr.. He has shared some amazing Wellbeing Leadership Suggestions to Fight with COVID 2019. The recent pandemic is causing a lot of chaos and economic disruption for organizations across America and the world. Hear the message he offered to help face this challenge through these principles: 1) Lead with facts, not fear 2) Surface and dispel rumors 3) Don’t forget about the human connection 4) Focus on self-care 5) Make plans for recovery.]]></description>
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	<content:encoded><![CDATA[Here is a Special Edition of the Leading from the Front podcast featuring Etech's President & CEO, Matt Rocco Sr.. He has shared some amazing Wellbeing Leadership Suggestions to Fight with COVID 2019. The recent pandemic is causing a lot of chaos and economic disruption for organizations across America and the world. Hear the message he offered to help face this challenge through these principles: 1) Lead with facts, not fear 2) Surface and dispel rumors 3) Don’t forget about the human connection 4) Focus on self-care 5) Make plans for recovery.]]></content:encoded>
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	<title>Make a Remarkable Difference &#8211; Leading From the Front!</title>
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	<pubDate>Thu, 18 Mar 2021 14:42:37 +0000</pubDate>
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	<description><![CDATA[Your title doesn&#8217;t make you a leader, the relationship you form with your team does. Want to learn how to make a &#8216;remarkable difference&#8217; and hear why TITLE means nothing in leadership? Listen to this podcast hosted by Gary McGrath where Jim Iyoob, Chief Customer Officer at Etech, speak from the heart about his journey [&#8230;]]]></description>
	<itunes:subtitle><![CDATA[Your title doesn&#8217;t make you a leader, the relationship you form with your team does. Want to learn how to make a &#8216;remarkable difference&#8217; and hear why TITLE means nothing in leadership? Listen to this podcast hosted by Gary McGrath where]]></itunes:subtitle>
	<content:encoded><![CDATA[Your title doesn&#8217;t make you a leader, the relationship you form with your team does. Want to learn how to make a &#8216;remarkable difference&#8217; and hear why TITLE means nothing in leadership? Listen to this podcast hosted by Gary McGrath where Jim Iyoob, Chief Customer Officer at Etech, speak from the heart about his journey [&#8230;]]]></content:encoded>
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