Global Services This report has been designed to show the accuracy of the line items where the calibrations made by calibrators match with the calibrations done by master calibrator.
To view this report move to Report>QA Performance Report>Overall Calibration Line Item Accuracy Report as shown below-
The system will redirect to the following screen-
The above screen consists of the following listed elements-
|
Screen Elements |
Descriptions |
|
Start date |
Select start date to view the report |
|
End Date |
Select end date to view the report |
|
Client Name |
Enter name of the client from drop down box |
|
Program Name |
Enter name of the program from drop down box |
|
Evaluation Form Name |
Select the name of evaluation form from drop down box |
|
Sub Program Name |
Select the name of Sub program from drop down box |
|
Location |
Enter the location name from drop down box |
|
Agent |
Enter agent name in the field |
|
Supervisor Name |
Enter Supervisor name in the field |
|
Date Type |
Select the date type from below three formats for the report to be displayed- •Evaluation Date •Call/Chat Date •Modified Date |
|
Select Evaluator Role |
Select the name of evaluator from the table. Click To select a role, click |
to select and enter all the roles in the selection box.
.Click 
after making entries in the respective fields. The system will generate report like the one as shown below-
The above screen shows matched line item accuracy of individual calibrators along with their respective total line item.
Note- The report will not display the columns for master calibrator evaluations.
Video