{"id":13011,"date":"2020-05-10T23:43:11","date_gmt":"2020-05-10T23:43:11","guid":{"rendered":"https:\/\/demo.qevalpro.com\/help2\/?p=13011"},"modified":"2020-05-11T00:45:23","modified_gmt":"2020-05-11T00:45:23","slug":"good-call-library","status":"publish","type":"post","link":"https:\/\/demo.qevalpro.com\/help2\/good-call-library\/","title":{"rendered":"Good Call Library"},"content":{"rendered":"<p>QEvalPro provides the feature of Good Call Library, which includes the records of good calls ideal enough to be referred by either agent or supervisor. This feature is intended to improve the performance of agent during a call. A good call will be uploaded in the library only by an admin.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12751\" src=\"https:\/\/cdnkb.qevalpro.com\/help2\/wp-content\/uploads\/sites\/3\/2020\/04\/GCL3.png\" alt=\"\" width=\"1345\" height=\"525\" srcset=\"https:\/\/cdnkb.qevalpro.com\/help2\/wp-content\/uploads\/2020\/04\/GCL3.png 1345w, https:\/\/cdnkb.qevalpro.com\/help2\/wp-content\/uploads\/2020\/04\/GCL3-300x117.png 300w, https:\/\/cdnkb.qevalpro.com\/help2\/wp-content\/uploads\/2020\/04\/GCL3-1024x400.png 1024w, https:\/\/cdnkb.qevalpro.com\/help2\/wp-content\/uploads\/2020\/04\/GCL3-768x300.png 768w\" sizes=\"auto, (max-width: 1345px) 100vw, 1345px\" \/><\/p>\n<p><a href=\"https:\/\/demo.qevalpro.com\/help2\/documentation\/evaluate\/create-evaluation\/good-bad-call\/good-call-library\/\">Read More<\/a><\/p>\n<p><a href=\"https:\/\/demo.qevalpro.com\/help2\/category\/updates\/\">Back<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>QEvalPro provides the feature of Good Call Library, which includes the records of good calls ideal enough to be referred [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":7225,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[612],"tags":[],"class_list":["post-13011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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