{"version":"1.0","provider_name":"QEval","provider_url":"https:\/\/demo.qevalpro.com\/help2","author_name":"admin","author_url":"https:\/\/demo.qevalpro.com\/help2\/author\/admin\/","title":"Canned Responses - QEval","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"xXb0YgRwyj\"><a href=\"https:\/\/demo.qevalpro.com\/help2\/documentation\/manage\/canned-responses\/\">Canned Responses<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/demo.qevalpro.com\/help2\/documentation\/manage\/canned-responses\/embed\/#?secret=xXb0YgRwyj\" width=\"600\" height=\"338\" title=\"&#8220;Canned Responses&#8221; &#8212; QEval\" data-secret=\"xXb0YgRwyj\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/demo.qevalpro.com\/help2\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Canned Responses are predefined responses used by Quality Analysts while replying back to the agents. They are organization independent. The page allows the managers to add or search canned responses.\u00a0 To view Canned Responses page, go to\u00a0Manage &gt; Canned Responses\u00a0and the following screen appears. Manage Canned Response screen The page displays two tabs namely: Add [&hellip;]","thumbnail_url":"https:\/\/demo.qevalpro.com\/help2\/wp-content\/uploads\/2018\/11\/hmfile_hash_6f0950bb.png"}